Comments for Legal Marketing: Social Media Edition http://adriandayton.com Fri, 03 Feb 2012 19:46:05 +0000 hourly 1 http://wordpress.org/?v=3.3.1 Comment on The UPS Store misses the mark by Adrian Dayton http://adriandayton.com/2010/07/the-ups-store-misses-the-mark/comment-page-1/#comment-7321 Adrian Dayton Fri, 03 Feb 2012 19:46:05 +0000 http://adriandayton.com/?p=1988#comment-7321 Thanks Jack, I wasn't calling out UPS or the UPS Store chains in general. What I was calling out was a very poor attitude by an employee of a UPS Store. It exists everywhere, and I think people appreciate that. My aim was to point out how our expectations for service have evolved. Thanks Jack,

I wasn’t calling out UPS or the UPS Store chains in general. What I was calling out was a very poor attitude by an employee of a UPS Store. It exists everywhere, and I think people appreciate that.

My aim was to point out how our expectations for service have evolved.

]]> Comment on The UPS Store misses the mark by Jack Lombardi http://adriandayton.com/2010/07/the-ups-store-misses-the-mark/comment-page-1/#comment-7302 Jack Lombardi Thu, 02 Feb 2012 04:37:18 +0000 http://adriandayton.com/?p=1988#comment-7302 If she were to look online there would of been many listings for Fedex stores in the Google places or Google maps portion of the page. I agree that the workers attitude was uncalled for but I represent UPS stores nationwide and have never ran into a worker like that. So I would like to think this was an isolated incident. You might of wanted to make that complaint to the owner of the store so he/she could of addresses it instead of putting a whole chain of stores on blast. You could of also left a review on their Google places listing which get over 39% of the page clicks. I guess my thought was that you shouldnt be so harsh on a whole chain and should of just mentioned this to the owner. I own 4 businesses and value client/customer input as many other owners do. Jack Founder Http://UPSStoreMarketing.com . If she were to look online there would of been many listings for Fedex stores in the Google places or Google maps portion of the page.

I agree that the workers attitude was uncalled for but I represent UPS stores nationwide and have never ran into a worker like that. So I would like to think this was an isolated incident. You might of wanted to make that complaint to the owner of the store so he/she could of addresses it instead of putting a whole chain of stores on blast.

You could of also left a review on their Google places listing which get over 39% of the page clicks.

I guess my thought was that you shouldnt be so harsh on a whole chain and should of just mentioned this to the owner. I own 4 businesses and value client/customer input as many other owners do.

Jack
Founder
Http://UPSStoreMarketing.com
.

]]> Comment on Are you ready to scale that peak in 2012? by Mike Brady http://adriandayton.com/2012/02/are-you-ready-to-scale-that-peak-in-2012/comment-page-1/#comment-7297 Mike Brady Wed, 01 Feb 2012 17:23:17 +0000 http://adriandayton.com/?p=3363#comment-7297 Adrian: Great article and the lessons you will learn scaling Kili will definitely serve you going forward. I climbed Kilimanjaro in 2008 (see http://tinyurl.com/7b7lvla or http://tinyurl.com/6tcnjul for some lessons I learned) and 4 years later, I still think about that trip nearly every day. Enjoy your trip and contact me if I can answer any questions or concerns you may have. Mike Brady Adrian:

Great article and the lessons you will learn scaling Kili will definitely serve you going forward.

I climbed Kilimanjaro in 2008 (see http://tinyurl.com/7b7lvla or http://tinyurl.com/6tcnjul for some lessons I learned) and 4 years later, I still think about that trip nearly every day.

Enjoy your trip and contact me if I can answer any questions or concerns you may have.

Mike Brady

]]> Comment on Tweet Surrender by How To Use Twitter To Promote Your Law Practice | The Sociable Lawyer Blog http://adriandayton.com/2011/07/tweet-surrender/comment-page-1/#comment-7294 How To Use Twitter To Promote Your Law Practice | The Sociable Lawyer Blog Wed, 01 Feb 2012 12:02:43 +0000 http://adriandayton.com/?p=3160#comment-7294 [...] sense to have multiple, individual accounts for each attorney to use to promote the practice. As Adrian Dayton, a lawyer and author of the book Social Media For Lawyers, explains: “social media [...] [...] sense to have multiple, individual accounts for each attorney to use to promote the practice. As Adrian Dayton, a lawyer and author of the book Social Media For Lawyers, explains: “social media [...]

]]> Comment on Biography by Business Development with LinkedIn and Blogs for Lawyers : Larry Bodine Law Marketing Blog http://adriandayton.com/biography/comment-page-1/#comment-7272 Business Development with LinkedIn and Blogs for Lawyers : Larry Bodine Law Marketing Blog Mon, 30 Jan 2012 16:50:27 +0000 http://adriandayton.com/?page_id=11#comment-7272 [...] is appropriate that social media evangelist Adrian Dayton and marketing consultant Amy Knapp met on Twitter. This led the duo to write a terrific, practical [...] [...] is appropriate that social media evangelist Adrian Dayton and marketing consultant Amy Knapp met on Twitter. This led the duo to write a terrific, practical [...]

]]> Comment on Time to update your e-mail signature line by Damian http://adriandayton.com/2012/01/time-to-update-your-e-mail-signature-line/comment-page-1/#comment-7227 Damian Thu, 26 Jan 2012 17:58:36 +0000 http://adriandayton.com/?p=3356#comment-7227 Great points Adrian. I would also encourage anyone updating their signatures that it is far more effective to make their signature have links than embedded or attatched logos. Attatchments make your emails look like corporate spam, while html links just offer a quick suggestion. Great points Adrian. I would also encourage anyone updating their signatures that it is far more effective to make their signature have links than embedded or attatched logos. Attatchments make your emails look like corporate spam, while html links just offer a quick suggestion.

]]> Comment on Time to update your e-mail signature line by Aimee Oakley-Runyan http://adriandayton.com/2012/01/time-to-update-your-e-mail-signature-line/comment-page-1/#comment-7214 Aimee Oakley-Runyan Wed, 25 Jan 2012 17:07:51 +0000 http://adriandayton.com/?p=3356#comment-7214 Nice article, Adrian, and great timing, as far as I am concerned. Our firm launched a new website today (which, I might add, includes many links to our attorneys' blogs, Twitter accounts, LinkedIn pages, etc.), and now I am getting ready to turn my attention to our email signature blocks. Your article will help me sell the concept internally, so thank you! Nice article, Adrian, and great timing, as far as I am concerned. Our firm launched a new website today (which, I might add, includes many links to our attorneys’ blogs, Twitter accounts, LinkedIn pages, etc.), and now I am getting ready to turn my attention to our email signature blocks. Your article will help me sell the concept internally, so thank you!

]]> Comment on This Law Firm Gets Social Media @GoodwinProcter by This Law Firm Excels in Social Media: @allenmatkins | Legal Marketing: Social Media Edition http://adriandayton.com/2011/11/this-law-firm-gets-social-media-goodwinprocter/comment-page-1/#comment-7144 This Law Firm Excels in Social Media: @allenmatkins | Legal Marketing: Social Media Edition Wed, 18 Jan 2012 18:12:08 +0000 http://adriandayton.com/?p=3304#comment-7144 [...] on Adrian’s blog.  My previous guest post examined the social media activities of law firm Goodwin Procter, this week we’re looking at AmLaw 200, California based law firm Allen Matkins whose lawyers [...] [...] on Adrian’s blog.  My previous guest post examined the social media activities of law firm Goodwin Procter, this week we’re looking at AmLaw 200, California based law firm Allen Matkins whose lawyers [...]

]]> Comment on This Law Firm Gets Social Media @allenmatkins by Allen Matkins rebrand & website launch! | Nzsch http://adriandayton.com/2012/01/this-law-firm-gets-social-media-allenmatkins/comment-page-1/#comment-7044 Allen Matkins rebrand & website launch! | Nzsch Wed, 11 Jan 2012 01:10:25 +0000 http://adriandayton.com/?p=3338#comment-7044 [...] from: http://adriandayton.com/2012/01/this-law-firm-gets-social-media-allenmatkins/ Blog this! Bookmark on Delicious Digg this post Recommend on Facebook share via Reddit Share with [...] [...] from: http://adriandayton.com/2012/01/this-law-firm-gets-social-media-allenmatkins/ Blog this! Bookmark on Delicious Digg this post Recommend on Facebook share via Reddit Share with [...]

]]> Comment on This Law Firm Gets Social Media @allenmatkins by Adrian Dayton http://adriandayton.com/2012/01/this-law-firm-gets-social-media-allenmatkins/comment-page-1/#comment-7043 Adrian Dayton Tue, 10 Jan 2012 15:02:14 +0000 http://adriandayton.com/?p=3338#comment-7043 Jay, I appreciate your insights, but I don't really understand why you are so critical. For large law firms success in social media can only be graded in degrees. Allen Matkins doesn't have all of their lawyers engaging on Twitter or LinkedIn yet, but in terms of video they are clear leaders compared to their competitors. I think it is far more incredible how many large firms seem to be doing nothing with social media or video. The firms we highlight here aren't picked because they are perfect, but because they are doing a few things really well. Clearly the next step for them is to get a critical mass of their employees engaged in the discussion. Jay,

I appreciate your insights, but I don’t really understand why you are so critical. For large law firms success in social media can only be graded in degrees. Allen Matkins doesn’t have all of their lawyers engaging on Twitter or LinkedIn yet, but in terms of video they are clear leaders compared to their competitors.

I think it is far more incredible how many large firms seem to be doing nothing with social media or video. The firms we highlight here aren’t picked because they are perfect, but because they are doing a few things really well. Clearly the next step for them is to get a critical mass of their employees engaged in the discussion.

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